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Paul C.32's avatar
Paul C.32
Helpful | Level 6
2 years ago

The app re-indexes all files after each restart on Mac.

Each time I restart my Mac, Dropbox goes through reindexing of (seemingly) all files in my folder. The Mac's CPU usage goes up and the fan kicks in - it makes the computer slow for at least 15 minutes. It does finally complete, but it would obviously be much better if this did not happen.

desktop
Mac
sync

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  • Nello Aun's avatar
    Nello Aun
    New member | Level 2
    12 months ago

    I Have the Same issue. did you get any help?
    Dropbox version 216.3.4299
    Sonoma

    87000 files

     

     

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for the update, Paul.

    Can we actually email you so we can investigate this further?

  • Paul C.32's avatar
    Paul C.32
    Helpful | Level 6
    2 years ago

    Hi Hannah, I can't think of anything. I don't have an antivirus installed, and Time Machine is off.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Paul C.32, I hope it's okay for me to jump in!

    Is it possible that you have some kind of third party app that's looking at your Dropbox files, like a security app or a backup service?

  • Paul C.32's avatar
    Paul C.32
    Helpful | Level 6
    2 years ago

    Hi Megan! Here are my details:

    • Sonoma 14.6.1
    • Dropbox 212.4.5767
    • Files: 5,075 (however, this is lower than it truly is, since I'm not syncing all folders to this computer, and Dropbox's "Online-only" option is on. Also, whenever this problem happens, the Dropbox sync message reads something like "Indexing 51,962 files", so I assume that's about how many files I truly have).
  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Paul C.32, let's see what we can find about this together!

    Interesting behavior there. Would you mind clarifying your device's current OS, along with the version of the Dropbox app that you're using? 

    You can find the version by hovering your mouse over the little Dropbox icon on your menu bar, next to your WiFi. 

    While we're at it, would you also be able to check the properties of your Dropbox folder, to check how many files you have in there?

    Keep me posted, and we'll take it from there!

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