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Paolo M.'s avatar
Paolo M.
Explorer | Level 4
14 days ago

The behavior of Dropbox tray Icon is completely wrong on Windows 10

I can't believe this problem has not been addressed since 10 years ago, and also it get worse with the recent UI revamp of the user interface. All app having a tray icon agent should follow a well-...
desktop
GUI
windows
sarunpm's avatar
sarunpm
New member | Level 2
11 days ago

After the recent update of Dropbox desktop app, it is getting terminated automatically in my windows 10 PC. It was working fine yesterday with old version. I wanted to downgrade the current version to old version. 

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 days ago

Hey sarunpm! Can you update us on this, if you’re still facing the same issue?

  • Paolo M.'s avatar
    Paolo M.
    Explorer | Level 4
    3 days ago

    I think the sarunpm's problem deserve a separate thread, because here is out of topic.

    This thread is all about inconsistent behaviour of the tray icon.

    Anyway, i have the newest updated client and Win10, no issues on my side regarding the app unexpectedly closing. I invite the user to have a look into event viewer looking for traces of the crash, and in any case try to uninstall and reinstall the client, as it solved me some issues in the past.

    Any news about the expected tray icon UI behavious ? Is this an appropriate site to file a request or better to use a different kind of support to keep in contact with dropbox ?

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