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The desktop app crashes on my MacBook Pro running Mac OS 15.3
I have a continuing problem on a MacBook Pro running the latest 15.3 Sonoma with Dropbox Plus. Periodically I will look for the Dropbox icon in my menu bar and it will not be there, and Activity Monitor says it is not running either. I'll start the Dropbox app again, and it will be visible in the menu bar until the next time it isn't. Seems to be random time lengths. Thoughts?
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Hi Walter,
Its not going well. I uninstalled Dropbox, restarted my mac and opened the terminal. It asked me update my account to use zsh, the current default interactive shell. So I did. Then I typed in the first line. No problem. For the second Line, as instructed, I replaced default location with the location of my dropbox folder as follows: sudo chown -R "$USER" "/Users/shandabahles/Library/CloudStorage/Dropbox" That appeared to work. However the next line: sudo chmod -R u+rw “/Users/shandabahles/Library/CloudStorage/Dropbox” came back with no such file or directory.
I'm stuck. Can you help?
- Walter
Dropbox Community Moderator
In that case, I'd recommend getting in touch with our support team directly since they'll be able to help further with account and device specific information at this point sbahles
You can also let us know your ticket ID here so that we can look it up in our system as well, if needed.
That's disappointing. I now have a laptop I cant really use effectively until I get Dropbox reinstalled. Sigh. Thanks for trying.
