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Locmup's avatar
Locmup
Explorer | Level 3
13 days ago

The desktop app on my PC is stuck on "Starting".

Dropbox desktop app stuck on "Starting." Have reinstalled Dropbox several times and rebooted PC numerous times. Still stuck on Starting
desktop
sync
windows
Locmup's avatar
Locmup
Explorer | Level 3
11 days ago

I am using Windows 11 Pro version 10.0.26200 Build 26200

There are 1600 files in the Dropbox folder

I have uninstalled and reinstalled several times and still get the same stuck at starting issue. I have also disabled all security software and firewalls. Still get the same issue

I have reinstalled using the offline installer, Msi installer, and downloaded installer. Each time I get the same results

 

  • Locmup's avatar
    Locmup
    Explorer | Level 3
    9 days ago

    I reinstalled using the advanced reinstall and still have the same results. Stuck on "Starting"

    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      8 days ago

      Hey Locmup, thanks for all the troubleshooting you’ve done so far. 

      I’ve gone ahead and logged a ticket for you in the meantime. Please respond back, and we’ll investigate this further via email.

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