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RVG's avatar
RVG
New member | Level 2
2 months ago

The Dropbox app doesn't start up on macOS Tahoe 26.0.1.


Dropbox App Version (if using the app)
233.4.4938
Syncing Status
Doesn't start

Question or Issue

My dropbox doesn't connect anymore. It does not even start.

I'm on Mac OSX Tahoe 26.0.1

Dropbox version: 233.4.4938

Can someone please help me out...

desktop
Mac

24 Replies

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  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Hey lucywightman, would you like to share some more info with me? What do you see exactly when trying to view online-only files on your desktop app? Feel free to upload some screenshots, as well. 

    Other than that, I’ve found your support ticket in our system and left an internal note to our team on your behalf.

  • lucywightman's avatar
    lucywightman
    Explorer | Level 4
    2 months ago

    Welcome to the Dropbox/Mac relationship from hell. While I managed to download the app with great difficulty there is no ability to view online only files making Dropbox basically nothing more than antiquated cloud storage.  They are usually pretty good at resolving things but this seems longer lasting. Maybe Apple is making it difficult to force users to their own stupid cloud.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    I’m sorry to hear about this, RVG.

    Did the issue occur right after updating your device to macOS Tahoe, or does this seem to be irrelevant? 

    Other than that, can you provide a few more details on what's happening exactly? Do you turn on your computer and the Dropbox app no longer starts automatically? 

    What happens if you try to launch it manually via your Finder > Applications folder? Does it start after that, or nothing happens? 

    In case you’re seeing any errors, please make sure to send over a screenshot of those, too. 

    Keep me in the loop for more updates.

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