Forum Discussion

tjansson's avatar
tjansson
New member | Level 2
8 months ago

The Dropbox app in headless Linux mode stopped working

I have the headless dropboxd installed as root on a Ubuntu 24.04.2 LTS server and available as a service through the following script (/etc/systemd/system/dropbox-tjansson.service):  [Unit] Descrip...
desktop
Install
Linux
tjansson's avatar
tjansson
New member | Level 2
8 months ago

I have just checked, and it meets all system requirements. It is running Ubuntu 24.04.2 LTS on a headless server without any desktop environment, so the Dropbox desktop app cannot run on it. The app works fine on other devices.

The main issue appears to be that the official installation script installs version 222.4.5042, but the user space tries to upgrade to 223.3.4858 for some reason.

It also looks like the chat bot that removed my last name also stripped all the formatting from the code in my original post. :(

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 months ago

Hey tjansson, let me also jump in here!

As a first step, can you check your account settings, and make sure that Early access is turned off? 

After you do that, please follow these steps in order to perform an advanced reinstall.

Keep me updated on your progress there, thanks!

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions