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Forum Discussion

JC_BR's avatar
JC_BR
New member | Level 1
11 months ago

The Dropbox app is stuck indexing files on my Windows 11.

I installed Dropbox on a new computer running Windows 11, and the local Dropbox folder does not display any files or folders—it is completely empty while Dropbox has been showing "Indexing" for over ...
desktop
sync
windows
sc0ttkclark's avatar
sc0ttkclark
Helpful | Level 5
4 months ago

Still indexing unfortunately.

I've begun pulling down everything from Camera Uploads to an entirely separate drive via a bash script I've been working on as a fallback.

I've got 60GB pulled down now and I'll let it keep going until Dropbox finishes indexing.

sc0ttkclark's avatar
sc0ttkclark
Helpful | Level 5
4 months ago

Completed the download and removed all of the Camera Uploads from Dropbox. Sure seems faster now 😅

I hope the Dropbox team works on making Dropbox a better place for family photo collections like mine which go back to 2006. That's 644GB and 39k photos/videos.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 months ago

    Hi sc0ttkclark!

    Is it safe to assume that everything is back on track, and that the desktop app is up-to-date now? 🧐

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