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staysee's avatar
staysee
New member | Level 2
3 months ago
Solved

The Dropbox desktop app gives me a startup error on my Windows computer

  Please help me with the app for my PC I've been trying to intsall the app but it won't start. I already used revo uninstaller to delete all the files and deleted them manually but it didn't h...
desktop
Error Messages
windows
  • staysee's avatar
    staysee
    3 months ago

    I didn't allow updates while installing and it's working now!

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 months ago

Sorry to hear about this issue, staysee.

Are you trying to install the Dropbox desktop app on a home network or a corporate network?

Can you try these steps to perform an advanced reinstall of the app and see if it helps?

Keep me posted.

  • staysee's avatar
    staysee
    New member | Level 2
    3 months ago

    Thank you for a reply!
    I'm using a home network.

    I've tried these steps that you sent and it didn't help.

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