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Haliph's avatar
Haliph
New member | Level 2
6 days ago

The Dropbox desktop app won't open on my Mac device

Application Affected Dropbox Device macOS 13.3 Operating System/Browser (if using the web) Ventura Dropbox App Version (if using the app) cant open app, installed latest version today Questi...
desktop
Mac
Haliph's avatar
Haliph
New member | Level 2
6 days ago

unfortunately there's no dropbox icon in the menu. I did figure out however that when I turn off NordVPN it works so something between the two is incompatible.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
6 days ago
Haliph wrote:

I did figure out however that when I turn off NordVPN it works so something between the two is incompatible.

A quick search on Google gave a few results pointing to Nord's Threat Protection being the issue. You may need to add Dropbox to an allow list if you have Threat Protection turned on.

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