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Haliph's avatar
Haliph
New member | Level 2
7 days ago

The Dropbox desktop app won't open on my Mac device

Application Affected Dropbox Device macOS 13.3 Operating System/Browser (if using the web) Ventura Dropbox App Version (if using the app) cant open app, installed latest version today Questi...
desktop
Mac
Haliph's avatar
Haliph
New member | Level 2
6 days ago

Application Affected
Dropbox
Device
Macbook Pro
Operating System/Browser (if using the web)
Mac 13.3
Dropbox App Version (if using the app)
Cant Open App, Installed Latest Version Today

Question or Issue
Dropbox won't open the app, only the finder window. I can force it to open dropbox backup from the website but it doesnt appear to be backing up anything. I can see it running in activity monitor but not in force quit applications. Without automatic backups working and the access to the application there is no point in the service.

Haliph's avatar
Haliph
New member | Level 2
6 days ago

yeah my searches led me to turn off ad and tracker blocker. still unsure why dropbox wont backup though. they say "done" but are sitting at 0 bytes.

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