Forum Discussion

Fabio Canova's avatar
Fabio Canova
New member | Level 2
11 months ago

The Dropbox folder in File Explorer on my office PC is slow.

Hallo, whenever I opena folder or a file on Dropbox from File Explorer, it always takes a lot of time, about one minute. If I do the same form an app, example open a file fron Word or Excel, both...
desktop
File access
windows
Fabio Canova's avatar
Fabio Canova
New member | Level 2
11 months ago

Hi.

The OS is Windows 11 pro v. 24H2

DropBox v. 218.4.4348

The files are up to date

There are 781 files and 131 folders

 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 months ago

Hey Fabio Canova!

If you simply quit the Dropbox app, and perform the steps you usually do to open the Dropbox folders/files, do you get the same behavior?

Do you happen to have any 3rd party app that could be monitoring, syncing or backing up your files somehow?  

  • Fabio Canova's avatar
    Fabio Canova
    New member | Level 2
    10 months ago

    Sorry, but I've been fired, so I have no more access to the Office PC.

    With other devidec I have no problem.

    Thankyou for Your support.

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