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scottynyc's avatar
scottynyc
New member | Level 1
10 months ago

The Dropbox folder on my new computer shows "This is an unlinked Dropbox"

HI,

 

I got a new computer and trying to re set up the dropbox. It show the folder are unlinked and need to be deleted. How to reconnect the folders?

 

12 Replies

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  • scottynyc's avatar
    scottynyc
    New member | Level 1
    10 months ago

    also i noticed there is no CloudStorage folder under sync section. Does it makes difference.

     

     

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    Hi scottynyc, in order to look into this matter in more detail, I'd recommend contacting the support team directly for them to investigate further.

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