Forum Discussion

Zaydewise's avatar
Zaydewise
New member | Level 2
2 years ago
Solved

The Dropbox icon in my system tray is not responding

I received an email from Dropbox about the Backup feature. When I click on the Dropbox icon on my Windows taskbar nothing happens so I can't click on the avatar and go to preferences and then click b...
desktop
windows
  • Hannah's avatar
    Hannah
    2 years ago

    Hey Zaydewise, thanks for bringing this to our attention.

    If the Dropbox icon in your system tray is not responding and restarting your computer didn't help, I'd suggest simply reinstalling the Dropbox app (without uninstalling) through this link.

    If that doesn't help, try uninstalling it first, then restart the computer and reinstall it.

    Keep me posted with the results!

pemoze's avatar
pemoze
New member | Level 2
2 years ago

I had the same issue, needed to uninstall first.

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