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zekereich's avatar
zekereich
Explorer | Level 4
5 months ago
Solved

The Dropbox menu bar icon keeps blinking in and out. What should I do?

I just installed the app on my mac, and now the menu bar icon keeps blinking in and out. When I can see it and click on it, a window opens briefly then shuts again. I'd like to uninstall and reinstal...
desktop
Mac
Setting up the apps
  • Dell_Dropbox's avatar
    Dell_Dropbox
    5 months ago

    zekereich​ if Dropbox is not appearing in Force Quit but you think it may still be running, you can also force quit the Dropbox application by using Terminal.

    Open the Terminal application by using the search function or navigating there from the Applications folder. 

    Once terminal is open, type in pkill -x Dropbox and press enter. Dropbox should now be completely closed. 

zekereich's avatar
zekereich
Explorer | Level 4
5 months ago

Thank you so much! Sequoia 15.5. The trouble I'm having is that when I try to complete the steps below, the message I get is "The item Dropbox can't be moved to the Trash because it's open." (But if I double click the app in the Applications folder I get the message "The application Dropbox is not open any more"!) Would love to hear any thoughts you have - thank you!

 

  • Quit the Dropbox desktop app:
    • Click the Dropbox icon in your menu bar.
    • Click your avatar (profile picture or initials).
    • Click Quit.
  • Uninstall Dropbox:
    • Open your Finder.
    • Click Applications.
    • Locate the Dropbox app and drag and drop it to the Trash. Or, right-click the Dropbox app icon and select Move to Trash.
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 months ago

    Could you try checking the Force Quit menu on Mac OS to see if the app is still running on your machine prior to moving the app to the Trash?

    • zekereich's avatar
      zekereich
      Explorer | Level 4
      5 months ago

      Great thought, tried that too and it's not appearing in Force Quit.

      • Dell_Dropbox's avatar
        Dell_Dropbox
        Icon for Community Manager rankCommunity Manager
        5 months ago

        zekereich​ if Dropbox is not appearing in Force Quit but you think it may still be running, you can also force quit the Dropbox application by using Terminal.

        Open the Terminal application by using the search function or navigating there from the Applications folder. 

        Once terminal is open, type in pkill -x Dropbox and press enter. Dropbox should now be completely closed. 

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