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kenternst's avatar
kenternst
Helpful | Level 5
2 years ago

The mobile app and website on Android keep logging me out of Dropbox

When I log into Dropbox, I have to re-log in repeatedly. While moving files to my device, especially if I move multiple files. I like being logged out when there's too much time of inactivity but hav...
account access
desktop
Mobile
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hope it’s OK to jump in here, kenternst.

 

Just to clarify, have you also tried completely reinstalling the Dropbox app on these devices (with these steps), and the issue still persists? Before reinstalling the app, please make sure you're not on a free Basic plan with more than 3 devices currently connected.

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