Forum Discussion

Dinusha's avatar
Dinusha
Explorer | Level 3
2 years ago

There are no sync icons on my files on Mac OS 13.0

Hi, I am running MacOS Ventura 13.0 on an Apple M2 Pro. After i updated Dropbox files status icons are disappeared. the blue syncing, and green check marks no longer appear in the finder for my Dropb...
desktop
GUI
Mac
Setting up the apps
Dinusha's avatar
Dinusha
Explorer | Level 3
2 years ago

 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for the images, the spam filter prevented the others from appearing.

 

From what I can see, these are the normal online-only sync icons for Mac OS. If you want the green icons, you can click the cloud icon, or right click the file or folder, and mark them as available offline.

 

This would download the files and make the green check marks appear.

  • Dinusha's avatar
    Dinusha
    Explorer | Level 3
    2 years ago

     i tried. green icons appeared immediately and i still need to check every file, because now green icon doesn't mean the download complete (((( ohhhh

    and i still can't predict the time need to complete syncing. ill sent screen shot with another reply. 

  • Dinusha's avatar
    Dinusha
    Explorer | Level 3
    2 years ago

     

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      You can see the syncing icons on the new Dropbox for File Provider here Dinusha.

       

      As for the syncing time, that is expected. I'll forward your feedback to the appropriate areas so we can continue to improve.

       

      Now onto the syncing part: how long has the app been syncing content on your end? 

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