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Forum Discussion
Dinusha
2 years agoExplorer | Level 3
There are no sync icons on my files on Mac OS 13.0
Hi, I am running MacOS Ventura 13.0 on an Apple M2 Pro. After i updated Dropbox files status icons are disappeared. the blue syncing, and green check marks no longer appear in the finder for my Dropb...
Jay
Dropbox Community Moderator
2 years agoThanks for the images, the spam filter prevented the others from appearing.
From what I can see, these are the normal online-only sync icons for Mac OS. If you want the green icons, you can click the cloud icon, or right click the file or folder, and mark them as available offline.
This would download the files and make the green check marks appear.
Dinusha
2 years agoExplorer | Level 3
i tried. green icons appeared immediately and i still need to check every file, because now green icon doesn't mean the download complete (((( ohhhh
and i still can't predict the time need to complete syncing. ill sent screen shot with another reply.
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