Forum Discussion

Dinusha's avatar
Dinusha
Explorer | Level 3
2 years ago

There are no sync icons on my files on Mac OS 13.0

Hi, I am running MacOS Ventura 13.0 on an Apple M2 Pro. After i updated Dropbox files status icons are disappeared. the blue syncing, and green check marks no longer appear in the finder for my Dropbox Files. 

 

I have tried to reinstall dropbox. to restart dropbox, finder, system etc. nothing helps (((

 

Th dropbox is still syncing but i am forced to click every file to check if it’s available offline or not. 

 

Any way to fix this?

12 Replies

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    You can see the syncing icons on the new Dropbox for File Provider here Dinusha.

     

    As for the syncing time, that is expected. I'll forward your feedback to the appropriate areas so we can continue to improve.

     

    Now onto the syncing part: how long has the app been syncing content on your end? 

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