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There is a bug with dropbox and google drive, if installed on the same machine
There is a bug with dropbox and google drive, if installed on the same machine (I am using a 2014 15" macbook pro on macOS 11.7.7)
at start up, if google drive loads first (and it always does) then dropbox does NOT show the checkmark icons (SHOWN here):
The workaround solution is, after starting the computer and waiting for everything to load, is to manually shutdown the google drive app, so that dropbox remains, and then REOPEN google drive app (so that it loads after Dropbox), and then the checkmarks appear for dropbox.
Obviously this is not normal behaviour, I hope you all at dropbox can reproduce the problem with the steps here and issue a fix so that i don't have to do the above workaround to get dropbox and google drive working on the same machine.
Has anyone else had this issue?
When will there be a fix?
Thank you
8 Replies
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- Hannah
Dropbox Staff
Hey Henry14, thanks for bringing this to our attention.
What's the current sync status and version of the Dropbox app?
You can hover over your Dropbox icon for this info.
Also, does this affect only the sync icons or other Dropbox options as well, like the ones you see when you right-click on a file in the Dropbox folder?
Thanks in advance.
I, too, have this bug and I, too, came up with a similarly annoying workaround.
Any updates on when this will be fixed?
- Walter
Hey there cancant, sorry to hear about this.
Could you please clarify your device's exact OS and the version and status of the desktop app as shown in your menu bar/system tray?
