Forum Discussion

Redderz's avatar
Redderz
New member | Level 2
3 years ago

"There was a problem completing this request" on my Windows device when I try to log in.

I have recently changed laptop so am trying to add Dropbox to my desktop as before. Every time I log in I get the error "there was a problem completing this request":   I have changed my emai...
Redderz_1-1675418239697.png
account access
desktop
Setting up the apps
windows
jannegue's avatar
jannegue
Explorer | Level 3
3 years ago

Hello, I seem to have a similar issue. 
I also switched laptops and am now unable to log into my account on the app. I am currently logged into my account with my main browser and I don't want to log out there, as I am needing at least that access to continue my work. 
On another browser I have the issue that, after logging in, I receive an email with the needed security code but in the we window the page doesn't load any further, I thus cannot enter any code.
This has been going for 3 days now. 

Can anybody help?

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