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Forum Discussion
Frank P E.
5 years agoHelpful | Level 7
There's a red indicator on the Dropbox icon in the system tray, what is this?
Hello --- it looks like there is a number one (1) in a red dot on the dropbox icon in the system tray -- what is this and what does it mean? Thanks
- mh1106New member | Level 2
I had to click on the Dropbox icon in the tray, go to the Notifications tab, and even though the messages were marked as read I clicked on the More icon on the right side (3 dots) of each notification and dismissed each notification. That finally solved the problem for me to get rid of the red 1 to disappear from the Dropbox icon.
- cindy t.3Collaborator | Level 9
Dang, I thought that might take care of it, but no. The red dot is still there.
- ElixirStar | Level 19
It could be a notification. Click the Dropobx icon > Go to Notifications tab > Mark it as read.
- Frank P E.Helpful | Level 7
hello --- that for the info --- I thought that was the case, but why would the indicator just appear on only one of my computers? --- I have that one turned off now, will check it the next time I start it up ---- Thanks again
- sandeeppatilExplorer | Level 4
I see a red indicator and my clicks on the icon don't work. Tried restarting as well. So I have no idea how to check notifications when nothing happens when I click on the icon (both clicks don't work)
- FlavioTorelliNew member | Level 2
In first of all sorry for my english and excuse me for a possible mistake. I'll write then also in italian, my language, hoping someone of you can understand me.
From about 5/7 days the dropbox icon appears with a little red "1". The "1" is over the icon. I'd look for, thinking it would be an error, something notice into my remote dropbox or in the dropbox website without find anything . What's is? Someone of you can help me? Thanks for the attention.
Da qualche giorno l'icona di dropobox appare con un "1" rosso. Ho cercato sia in locale che in remoto qualche notifica e/o indicazione senza trovare nulla. Qualcuno sa dirmi cosa è? Grazie per l'attenzione,
Flavio
- RichSuper User II
FlavioTorelli wrote:
My desktop app shows a red 1 on its icon. What is this?You have a notification. Single-click the icon to open the Dropbox window, then go to the Notifications tab.
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