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Peter H.87's avatar
Peter H.87
Collaborator | Level 10
6 months ago
Solved

There's no "View on www.dropbox.com" option in the context menu, when the Dropbox app is paused.

I noticed that the options available when right clicking on a file in Explorer change when sync is paused. In particular it is no longer possible to "View on dropbox.com". This would be useful to me ...
desktop
sync
Web
  • Megan's avatar
    Megan
    6 months ago

    Hi Peter H.87, thanks for your patience! 

    I checked internally with our team about this, and it seems that what you described isn't expected behavior. 

    We're looking closely into this, and will update the thread once we have more news. Thank you!

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

To clarify something, is the "Copy Dropbox link" option present for all files on your Dropbox app, while syncing is paused, or do you only see it for files you had previously created a shared link?

Peter H.87's avatar
Peter H.87
Collaborator | Level 10
6 months ago

It's there for all files - I have this when sync is paused

and this when it is not paused

Dropbox version 226.4.5094, Win11

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 months ago

    Hi Peter H.87, thanks for your patience! 

    I checked internally with our team about this, and it seems that what you described isn't expected behavior. 

    We're looking closely into this, and will update the thread once we have more news. Thank you!

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