Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

ibaphd's avatar
ibaphd
New member | Level 2
29 days ago

Transferring files from my account online, to my desktop app.

Device Dell Inspiron 3480 AOI Operating System/Browser (if using the web) Windows 10 Dropbox App Version (if using the app) On my phone it is 448.2.2; I can't find an app version in my computer s...
desktop
Dropbox Basic
sync
upload
ibaphd's avatar
ibaphd
New member | Level 2
28 days ago

How can I do that?  I can't call in....

If all I can do is chat,  they won't be able to solve it better than you can, will they?

 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
28 days ago

There could be some device-specific issues which could be preventing the files from being copied across. 

The support team should be able to provide more specific instructions for you in this instance.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions