Forum Discussion

Rett's avatar
Rett
Explorer | Level 3
3 years ago

Unable to install desktop app. "Your computer is currently offline. Please check your settings."

Unable to install desktop app on Windows 11. It had been working but then it stopped syncing. I uninstalled and tried to reinstall but get the error message "Your computer is currently offline. Ple...
desktop
Install
windows
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey Rett, sorry to see you're having this issue.

 

Is it possible that you have a security app, like an antivirus, VPN, firewall, proxy, etc., that might be interfering with the Dropbox app?

 

Feel free to also have a look at Sam's post right here, and make sure you've checked all the parameters. 

 

Keep me posted, and we'll take it from there!

  • Rett's avatar
    Rett
    Explorer | Level 3
    3 years ago

    Tried all of the above options, I spent hours trying to fix. Not worth it, I won't trust now anyway. 

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