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chemistry4's avatar
chemistry4
New member | Level 2
3 years ago

Unable to Log into Dropbox App. "Previous sign in interrupted. Please try again"

I have been unable to log into the Dropbox application on my Windows 11 computer. I have tried using both Chrome and Edge. I have uninstalled and reinstalled both the normal and the offline installer...
desktop
Dropbox Basic
Install
windows
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi chemistry4, welcome to our Community! 

 

Is it possible that you have any antivirus or other security applications running, that could be affecting this? 

 

If so, can you try disabling them temporarily while you install our app? Also, can you access www.dropbox.com without issue? 

 

If you could also send me a screenshot of the error message you are receiving, that'd be great. 

 

Keep me posted!

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