Unable to log into Dropbox App. "Previous sign in interrupted. Please try again"

Always happy to hear good news, rosakis!

Thanks for keeping us in the loop and for sharing your update and what fixed it for you.

If you need anything else, don't hesitate to let us know.

Have a great day!

Hey rosakis, Nancy will review your reply and get back to your email the soonest possible.

Thanks!

Hi.

Sorry for the answer delay. I got your email with ticket no #25939924.

I sent back to you an email with the info you asked for. The device where cannot finalize the Dropbox app is a Lenovo Thinkpad with windows10. I get back the message "previous sign-in interrupted".

Thanks a lot.

I’ve gone ahead and opened a new ticket for you, rosakis, just in case. 

The email I’ve sent you should have my name at the bottom, and it’s entirely different from the email notification you’ll receive from my Community post.

If you can see it, and you’re still interested, feel free to reply back to me.

Absolutely the same shame in my case. Thanks for introducing Jottacloud, I am already there!

Dropbox Support proved completely inept, unable to even diagnose the problem, much less solve it. I've switched to Jottacloud.

No mail/ticket, no ticket, no number. Nothing works with dropbox. I think I should get another cloud provider. It's a pitty after so many years something changed/failed and instead of support we communicate with bots.

Thanks, rosakis! This really helps.

Is it possible that you’re trying to respond back to one of the email notifications from our forum instead? 

The email/ticket I sent you is separate from those and it should have a ticket number attached to it.

If you can’t see it in your inbox, please also make sure to check your spam folder. 

Let me know if that’s not the case, though.

Hi Nancy

Thanks for posting. I received the following message from Gmail 14 hours ago: