Unable to log into Dropbox App. "Previous sign in interrupted. Please try again"

Hi again, rosakis! I just checked the ticket I’ve opened for you, but I can’t see your last email. 

Did you perhaps receive any errors when trying to respond back? Does your message appear to be sent, if you check your email address on your current browser?

Abrahamconstruction, can you send me a full screenshot of what you see exactly on your end, when trying to reply back to Megan’s email? Just make sure to hide any personal details, in case they're visible.

You shouldn’t have an issue when responding back to her message, so I’d like to see if there’s something else going on.

Hi shawnedrei, I can understand your frustration, so I’ve gone ahead and passed your feedback along to our team (please rest assured that you’re speaking with a human agent indeed via ticket, and not a bot). 

Since this is an unexpected behavior of the desktop app, there are specific processes that our support team needs to follow.

Thanks for your response. I replied to your email including the above information on my nproblem. I hope to get an answer soon.

Hey rosakis, if you check your email address, you should be able to see a new message from me. 

Can you please reply back, so that we can investigate this further?

Yes, this is bull**bleep**.  we're talking to AI bots.  I can't reply to any of the emails.  They keep coming back.  This all worked when I had the free account.  Once I subscribed, that's when all this started.  I wouldn't recommend paying for this..

The bot is looping (this is its third reply).

Megan​, I am asking you to please find an actual human being to talk to about this problem.

I was using Dropbox the free option for years. I have the Dropbox app in my smartphone (android) and synced everything with Dropbox app in my laptop, no problem. Suddenly I realise that my laptop dropbox files do not sync, lost the dropbox icon in my taskbar. Tried many times to load again the dropbox app in the laptop but when installation finishes I get again the sign in box with the message "previous sign in interrupted" . Using Chrome browser, but also Explorer failed. ( I have no access to the desktop app to find Dropbox icon, avatar, preferences...) Nevertheless I have access to my dropbox.com/home, find all my files that can normally be synced only with the smartphone android app. When I open avatar>settings>security I see my laptop in "devices have been unlinked from your personal Dropbox account", though I never unlinked it. 

I got the same trouble as above described by members. I was using Dropbox for many years on the free level, my account space is only 20% full. My laptop dropbox files do not sync, lost the dropbox icon in my taskbar. Tried to load again the dropbox app in the laptop but when installation finishes I get again the sign in box with the message "previous sign in interrupted" . Nevertheless I have access to my dropbox.com/home, find all my files that can normally be synced only with the smartphone android app. When I open avatar>settings>security I see my laptop in "devices have been unlinked from your personal Dropbox account", though I never unlinked it. Please give me a solution.

Thanks Jay I have some tasks to perform and will do that later today or tomorrow.