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Unable to sign in to Dropbox in MacBook Air Taskbar
Application Affected Dropbox App Device MacBook Air Operating System/Browser (if using the web) MacOS Tahoe 26.3 Dropbox App Version (if using the app) 144.4.4491 Question or Issue Problem b...
Thank you, Mark, for the fast reply. Your suggestion was spot on, and it moved me off of starting line. I downloaded and installed update, but cannot see to what version. At the moment, I am still stuck. Here is screenshot.
The Dropbox on my MBAir hasn't synced since I updated the version. It says it's trying to connect. I am a US citizen in South Korea at the moment, so I usually use a VPN (Nord). I have tried restarting and running Dropbox with and without the VPN, on a 5G and non 5G private home internet account where I am staying (not a hotel, a private home). On the left, you can see Dropbox folder in Favorites, which shows the folders from the primary account which is what I have signed into Dropbox on as user ID. The Dropbox folder in Locations (which is what is open in the background) only shows a couple of files, and not all the shared folders that should be showing, which I can see in Dropbox in Safari Browser login.
What additional steps should I take?
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorHey LucyGebhart23! Besides the VPN that you’re using, do you have any other security programs (antivirus/firewall) running on your device, that could be interfering with Dropbox?
If yes, can you please temporarily disable them as well, and restart your device?
