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mrmrtno's avatar
mrmrtno
Explorer | Level 3
2 years ago

Unlinked Dropbox folder after restoring mac OS from Time Machine.

Hi there   I've been searching for a while, no solution in sight: After restoring mac from time machine, most things worked as before, dropbox was re-linked (had to remove mac and link again,...
desktop
Install
Mac
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey mrmrtno - it seems that the desktop app is still linked to the wrong Dropbox folder somehow. 

 

Could you try the advanced reinstall as Jay suggested and let us know how it goes? 

 

If you end up with two folders again, send us a screenshot of both of them so that we can check the syncing icons in their contents.

mrmrtno's avatar
mrmrtno
Explorer | Level 3
2 years ago

Thanks Walter

 

the advanced reinstall wouldn't include deleting the old unlinked Cloud Storage folder?

 

This "File Provider" option does not have to do with anything?

 

That wouldn't change the DB-location to  ~/library/CloudStorage (where that unlinked DB apparently was located before all that annoying screwed up system restore) …?

 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    If you update to File Provider, this will use the CloudStorage location on your machine, as that's the only place it can be stored for Mac devices. 

     

    Since you don't want to lose links already linked to that location, this would be the best option to have the Dropbox folder back there.

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