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Forum Discussion
Upload speed slow in the Dropbox desktop app, and after uninstallation
Hello
my upload speed is very slow on one PC, i have two pc's on my network, my fastest and main pc is now slower when uploading to drop box.
I seems this all started after i installed the dropbo...
For the past few weeks, I've been struggling with slow upload speeds on the Dropbox Windows App. Oddly enough, download speeds are absolutely fine.
My upload speed is 140 Mbps, and through a web browser, Dropbox uploads at this speed without any issues. However, the Windows App is a different story—it simply doesn’t perform as it should.
Here’s what I’ve tried so far:
- Bitdefender: Fully deactivated, including all its components—no improvement.
- AdGuard: Completely disabled—still no change.
- Dropbox App settings: No speed limits are set.
- Reinstallation: I've reinstalled the Dropbox App twice—same results.
- No VPN
I’ve contacted Dropbox’s help desk about this issue twice now. Unfortunately, the support I received was disappointing, to say the least. Both times, my tickets were closed with the explanation that Dropbox servers are in the USA, and the problem lies with my internet connection. But how can that be the case when everything works flawlessly through the browser?
I've been a paying Dropbox user since 2015, currently subscribing to their 3TB plan for €22 per month. Yet, I’m stuck with upload speeds of around 15 Mbps. To make matters worse, when I was in Vietnam, the speed didn’t exceed 5 Mbps, and in Malaysia, it topped out at 10 Mbps. This feels like some kind of artificial limitation, roughly 1/10th of my actual upload speed.
I’ve run out of patience. I’ve spent time researching, troubleshooting, and contacting support, but nothing has resolved the issue. At this point, I’m seriously considering switching to a NAS storage solution with my own cloud.
If anyone has faced a similar problem or has any suggestions, I’d greatly appreciate your input. This is my third attempt to address this issue, and if it remains unresolved, I’ll have to move on.
