Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Solved
Vault on Desktop is going away (macOS)
Boohoo! Just received this message when starting the macOS upgrade wizard.
I'd just started using this about 6 months ago. Sigh.
Hey Darryl M.4, thanks for reaching out to us today.
We really appreciate your feedback about this and I will make sure that your comments are passed along to our team.
Indeed, on the latest Dropbox for macOS update, you will no longer be able to access Vault through the Dropbox desktop app.
However, you can still access your Vault on our website and the Dropbox mobile app.
Let me know if you have any questions.
51 Replies
Replies have been turned off for this discussion
So, like everyone else, I've stumbled through being required to access Vault via browser (Grrr...) but how can I edit a simple text file in Vault? Back in good ol' days I could just vi/whatever that file. Now, I click on it in the browser and Dropbox displays it but I can't edit it.
Yes, I understand that I have to access Vault via browser now but how can I edit a text file in the Vault? There doesn't seem to be a way to do this simple action.
ok, jay/dropbox staff- what's the result of your exploration of options that address our concerns? this is so disappointing and, frankly, unacceptable. i've been waiting for a year now, to see if this problem would be addressed but now i'm planning on migrating my files to another service. thanks!
- Jay
Dropbox Community Moderator
Jay,
My guess is that the overall concern is that the update is one of the worst decisions Dropbox could have ever made!! Honestly, what benefit does it bring to work via a browser, where you can even edit a text file, other than that you now have millions of (very frustrated) people on your website? I am very pleased that I never made the update and I am just closing all your annoying popups to start using Vault. I just can't understand the silliness of this decision. Is there no concern from head-office that this will cause mass sub-cancellations?
- Jay
Thanks for the feedback. As this is a change required by the new File Provider update, there isn't much else we can suggest.
We do appreciate your comments and take everything into consideration when looking to improve the service.
- jay, please don’t answer my comment with a question. i already posted my concerns in an earlier comment from february if 2023. you said a year ago that dropbox was looking into a solution and obviously that’s not true.
I set up a Vault after carefully reading about it on your website... where it is STILL saying I can access my Vault from my Mac Desktop. Now that I've done all this work, I find out that I actually CANNOT access my Vault on my Mac Desktop? Thanks for completely wasting my time. Why would you disallow this? If this promised feature returning? Is there ANY response as to why this happened?
You can't compare the web interface to the ease of manipulating files and folders on macOS. It's just not workable this way 😞
Just cancelled my Dropbox subscription. Moved all my data to iCloud. If Dropbox does not want to listen to MacOS users, so be it...
