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CABDreaming's avatar
CABDreaming
Explorer | Level 4
3 years ago

Ventura, Dropbox and "double" syncing issues

I've been a Dropbox user since it started as a company. I have installed Dropbox on a new Mac laptop (Apple M2 Max. 96Gb RAM ) running Ventura (13.3.1 (a)), and I am increasingly frustrated that, eve...
desktop
Mac
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks for the additional information and the screenshots too CABDreaming - most appreciated!

 

It seems that you updated to the new desktop app for Mac OS so this is expected as those are not iCloud icons but the new syncing icons. For more information, you can have a look here.

 

I hope this clears things up!

CABDreaming's avatar
CABDreaming
Explorer | Level 4
2 years ago

Walter, thanks for your reply. I gave up on this problem because I went back to working in the studio for awhile. The icons aren't really the issue, but I appreciate the background. The actual issue is that synching anything takes tremendously long. For example, I have a folder that couldn't be more than 1MB that simply won't sync. Internet connectivity isn't an issue, and there are no other resources on the computer commanding attention.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Does the issue persist after rebooting your device and internet router CABDreaming?

     

    If it does, you might need to reach out to our support team for further assistance with account and device specific information at this point. 

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