Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Viewing files locally is incredibly slow since the February/March 25 update.
Windows 11. Desktop app. Dropbox Plus
Prior to the February/March 25 update, my files (any type of file, but mostly PDF's and JPG's) would open either instantly or within a few seconds.
After the...
Hi Nancy,
I've done some troubleshooting and I've found an interesting anomaly regarding the view settings in a Dropbox folder:
- When I open up a Dropbox folder and set View to "Details", files open instantly.
- When the same folder has View set to "Large Icons", the spinning wheel of death happens while the folder loads thumbnail previews.
It looks like the extreme lag with opening files is directly related to the way thumbnail previews are generated in "Large Icons"+ view.
- Prior to the Dropbox upgrade, PDF's would show the default Adobe Acrobat file logo.
- After the update, thumbnails are trying to load previews of their contents which is delaying file opening, particularly with folders that contain hundreds/thousands of files.
List view example:
Large Icons view example:
Now the question is, a). Can file previews either be dramatically sped up, or b). can file previews be disabled as they were prior to the Feb/Mar Dropbox update?
EDIT:
I managed to find a work-around to this issue by going to File Explorer > Options > View and checking "Always show icons, never thumbnails".
However, this issue is probably worth escalating as it is directly related to Dropbox being active and the way it handles thumbnail previews when the "Large Icons" view mode is active.
