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Forum Discussion
Charles D.23
10 years agoNew member | Level 1
what is cfl.dropboxstatic.com.url
I recently had all my files in a shared folder deleted. I was able to go in and restore them all, but in the process found one suspicious file, which I did not restore which was "cfl.dropboxstatic.com.url". Does anyone know what that might be?
Next to all my deleted files was "Dale". One of my users is Dale, but he says it wasn't him?
Hi all, apologies for the confusion here — I can help provide some information.
Background: Dropbox allows you to save website URLs to Dropbox as individual files. For example, if you were to navigate to www.dropbox.com, then drag and drop the URL from the URL bar of your web browser into Dropbox, it would result in a file being created called "www.dropbox.com.url". If you were to click on that file, it will open a new browser window or tab and take you to that page.
Now, about the "cfl.dropboxstatic.com.url" files: we had a temporary issue with our new redesigned website where, in some cases, dragging and dropping a file in your Dropbox on the website (for example, to drag it into another folder, or by accident) would mistakenly add it to your Dropbox as a URL file.
We've since fixed this issue, so you shouldn't see it happen again; however, if you have any of these cfl files in your account, you can simply delete them – they're harmless!
30 Replies
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- Mark9 years ago
Super User II
.lnk files cannot be previewed because they are not files as you havent actually uploaded the file, you've uploaded the shortcut to the file (from Windows) instead of the file.
Also, please note sending multiple emails to support may slow down your reply as it can move you back to the back of the queue. Please remember that support does not work weekends so you need to give them time to reply. You can track tickets via http://dropbox.zendesk.com
- camrob9 years agoExplorer | Level 3
The multiple emails were providing the information that was requested. CS insisted that I send the files and folders that were being converted. Since this happened several more times Friday, I sent each of these, again, as requested, even though it was more work on my part. But it is interesting that you would push customers to the end of the que if they have multiple concerns.
Never dealt with this before at DB, nor do I want to begin. I followed the same process as always:
.lnk files cannot be previewed because they are not files as you havent actually uploaded the file, you've uploaded the shortcut to the file (from Windows) instead of the file.
- Mark9 years ago
Super User II
You may have followed the same procedure as always, however, that does not get around the fact that you've not actually uploaded the file. You've uploaded a shortcut to the file.
It will never open because there is no 'file' there - its simply a shortcut.
You need to follow the shortcut on your computer and upload the files. - YeahMe9 years agoNew member | Level 2
This is happening with even more frequency and driving me absolutely nuts. I am not dragging or dropping anything. Sometimes it happens when I have Dropbox in a separate browser window or Dropbox is the only open tab in the only open browser. I'm not copying anything or dragging anything. I just don't get it. I wish this was fixed. I'm tired of deleting these stupid #cfl.dropboxstatic files as they pop up.
- maverickmartin8 years agoNew member | Level 2
This got un-fixed. I had a user create 3 of these cfl.dropboxstatic.com.url files yesterday.
- Rich8 years ago
Super User II
- Nashfreesmeyer8 years agoNew member | Level 2I did the same thing. tested and verified it over and over. It seems to be a creation when you are trying to click and drag the picture instead of just using the side bars to move
- Jane8 years ago
Dropbox Staff
Hey Nashfreesmeyer, we’d like to walk in your shoes for a while & see your perspective on the matter, thanks for posting on the Dropbox Community!Could you include a step-by-step description of the steps you’re following? Incidentally, do you experience the same behavior across browsers? Any detail (& visuals) you could send over would be very helpful, so as to make sure to follow-up with you as closely as possible.Thanks in advance for your cooperation & I’m looking forward to your next reply! - YeahMe8 years agoNew member | Level 2
Is there a way to turn this feature off? This happens to me even when I have Dropbox minimized. I'm not purposely dragging and dropping anything. I'm deleting at least 4 to 5 of these cfl.dropboxstatic.com.url files a day. I see the purpose of this but I don't need it. It is driving me absolutely nuts and cluttering up my folders.
- Jane8 years ago
Dropbox Staff
Hey YeahMe, I understand that this may not be ideal to you, as you had initially posted on the matter in September, let me follow-up with you in more detail!As a point of reference, please keep in mind that you can delete these files without harming your account, though in order to pursue a solution on your request, I’d like to reproduce on my end & see if we’re getting the same behavior. Have you been able to recreate the behavior on your end? If so please include the steps you’re following in your next post here.Thanks & I’ll be awaiting your next reply!
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