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Why can't I backup up any folder with Dropbox Backup?
We recently upgraded to Dropbox business and I am trying to give guidance to our team members for using dropbox backup to backup key folders from their computers.
I cannot seem to figure this out.
When I go thru the desktop app / preferences / backup the only folders that are available are shown here.
How do I get an option to select any folder on my C drive?
Thanks
The Backup beta is currently only available to personal accounts, and not for Dropbox Business teams, which is why you might not be seeing this option.
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- Jay
Dropbox Community Moderator
Hi GlasgowJill, the Dropbox Backup feature is primarily for syncing certain folders one-way to the site. Those files could still be deleted from the site and backup if the original file is deleted from those folders on your computer, so the syncing of deletions is possible.
The normal Dropbox folder which has two-way syncing is the main service that Dropbox provides, since those files can be updated by other machines, devices and from the site, and has many more features available like sharing, unlike with the Backup feature.
Since the two services are separate, and provide different features, you could choose to save your files in one of the computer backup folders, if you wish for them to be separate from the main Dropbox folder.
New to Dropbox and I want to backup certain folders, just spent 2 hours troubleshooting this. looks like I can't do that with a business account. The last thing I want when signing up for a new service is to troubleshoot a simple feature. Good bye Dropbox 👋
