Forum Discussion

slan2718's avatar
slan2718
Explorer | Level 3
3 years ago

Why is Dropbox locking up files?

I have Dropbox on my Mac and I am getting several warnings a day saying that Dropbox is locking up files. My choices are to terminate or allow. What is going on?
desktop
Error Messages
Mac
slan2718's avatar
slan2718
Explorer | Level 3
3 years ago

The version number is 164.4.7914 and the drop down item says it is up to date.

Attached is the error message I keep getting. 

Do you have any idea what is going on?

Thanks!

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi slan2718, thank you for your screenshot! 

 

Very interesting one. Do you have any antivirus programs running, or firewalls that could be causing this, because it doesn't look like a Dropbox error, as far as I am aware. 

 

Get back to me, and we'll have a closer look into this!

  • slan2718's avatar
    slan2718
    Explorer | Level 3
    3 years ago

    I have MacScan running in the background. 

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      If you temporarily disable this, slan2718, does the error go away?

      • slan2718's avatar
        slan2718
        Explorer | Level 3
        3 years ago

        Disable what exactly? I keep terminating the operation but it always comes back in a couple of hours. 

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