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Forum Discussion
Karen E.
3 years agoHelpful | Level 6
Windows app - did they remove most of the context menu?
Until very recently, the context menu in File Explorer included things like "Copy Dropbox Link", "View on Dropbox.com", and a couple more. Now those are all gone, and instead there is just one, which...
Jay
Dropbox Community Moderator
3 years agoHi Karen E., thanks for bringing this to our attention.
You should be able to see more options in the context menu.
Could you try reinstalling the Dropbox desktop application, without uninstalling it first, by using this link, and then reboot the machine?
Keep me updated with any progress!
- Karen E.3 years agoHelpful | Level 6
I did as instructed, but the behavior is unchanged. To the right is a screenshot of the context menu.
However, I have a new piece of info I was overlooking: The screenshot to the right is in Directory Opus - I always use that rather than File Explorer. Normally it gives me everything File Explorer does (plus a ton of other wonderful features), but I just opened the original File Explorer and discovered that they are different in this regard.
In File Explorer, I first see this shortened menu, and the Dropbox submenu has the new Transfer thing plus all the old ones:
If I click on "Show more options", I get a menu that looks exactly like what I used to see in Directory Opus before the recent change:
Notice that the new "Send with Dropbox Transfer" is not on this expanded menu. So there are three different sets of Dropbox menu items, depending on whether I view it in Directory Opus, in File Explorer with Dropbox submenu, or in File Explorer with "Show more options".
- Jay3 years ago
Dropbox Community Moderator
Since we don't support third party file explorers, and you're seeing the expected behavior in File Explorer (which can vary depending on the options you choose to display in Windows 11), there isn't much I can suggest apart from contacting the developers of the app.
- Karen E.3 years agoHelpful | Level 6
Two followup questions that don't involve third-party software:
1. Does the expected behavior in File Explorer include having "Send with Dropbox Transfer" appear in the submenu but disappear when one clicks "Show more options"? That doesn't seem right. (I don't use Dropbox Transfer, but I thought I'd mention it since you said the behavior is correct but that difference seems wrong.)
2. Can you tell me when your context menu code was updated to include "Send with Dropbox Transfer"? That might have coincided with when I stopped seeing the other menu items in Directory Opus, so knowing the timing might help when I contact those folks.
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