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Roger B.30's avatar
Roger B.30
Collaborator | Level 9
4 years ago
Solved

Windows Dropbox installer won't start on Windows 10

I run Windows 10 on a Dell Inspiron 3505 laptop. Somehow, Dropbox was not starting at startup. The simplest answer (to me, anyway) was to uninstall Dropbox and reinstall it. I uninstalled DB and down...
desktop
Dropbox Basic
Error Messages
Install
windows
  • Walter's avatar
    Walter
    4 years ago

    In that case, the next step would be an advanced reinstall at this point Roger B.30

     

    Could you give it a go and let us know how it goes?

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

In that case, the next step would be an advanced reinstall at this point Roger B.30

 

Could you give it a go and let us know how it goes?

Roger B.30's avatar
Roger B.30
Collaborator | Level 9
4 years ago

I did an advanced install, and it seemed to work. The system is uploading files right now, but it looks like quite a bit of my stuff may have disappeared.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Is the app 'up to date' or still syncing, Roger?

     

    Do you see the missing files in your account on the website, be it in your homepage or the events page?

    • Roger B.30's avatar
      Roger B.30
      Collaborator | Level 9
      4 years ago

      Seems like it'll take a while. I'll look at it in the morning.

      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        4 years ago

        Take your time, Roger. Just let us know of any updates, when you get the chance. 

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