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Daniel18's avatar
Daniel18
Explorer | Level 4
8 years ago
Solved

Windows User Account Control (UAC) keeps popping up

Do you want to allow this program to make changes to your computer?

Dropbox.exe

VERY ANNOYING.  Comes up all the time.  Was working fine for at least a year now, and suddenly I keep getting this message frequently. 

#makeitstop

  •  Hey Daniel18, thanks for sharing your thoughts on this behavior on our Community & welcome aboard, I’d happily check back with you on this inquiry!
     
    You may keep in mind that you’re getting this message, as you’ll need to update the Dropbox desktop application to the latest version (50.4.71), so it’s advisable to ensure that you’re running this one on your affected device(s). Also, it seems that you’ve chosen to install Dropbox on a different user profile (& not the admin one on your pc). 
     
    You should be able to install Dropbox without admin privileges. The key is to say "No" when Windows prompts you for the admin's password. 
     
    That said, we recommend installing Dropbox with admin privileges as some features, like overlay icons, rely on it.
     
    Hopefully this info addresses your inquiry, though please do let me know here if I’ve misunderstood your request or you have any additional questions. Thanks again for posting us & happy Monday! 

16 Replies

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  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    6 years ago

    0x80004002 is a Windows error; not a Dropbox error. It usually indicates a problem with Windows Update or possible damaged system files. There are a lot of results online that discuss the error, and possible ways to resolve it. I'd suggest a Google search for 0x80004002.

  • MCristina's avatar
    MCristina
    New member | Level 2
    5 years ago
     

    "vuoi consentire a questa app di apportare modifiche al dispositivo dropbox ?"

    ogni volta che accendo il pc e anche più volte al giorno mi esce questa schermata e ogni volta accetto. Vorrei trovare un modo per disattivare solo quest'avviso relativo a Dropbox e non in generale (perchè è comunque utile per le installazioni di altri software)

     

    Grazie

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago
    Ehi MCristina, sarei più che felice di aiutarti!

    Ti ho unito in questo thread, poiché sembra essere un problema simile.

    Riesci a individuare la tua icona Dropbox (sulla barra delle applicazioni, accanto al tuo WiFi) posiziona il mouse lì e fammi sapere qual è lo stato dell'applicazione Dropbox Desktop?

    Un'altra cosa è assicurarsi che l'app sia installata con i privilegi di amministratore. In caso contrario, suggerirei di installare Dropbox con privilegi di amministratore poiché alcune funzionalità fanno affidamento su di esso.

    Tienimi aggiornato su come va!

    PS: ho allegato una traduzione automatica di questo post, quindi mi scuso per eventuali errori che potresti trovare.


    Hey MCristina, I'd be more than happy to help!

    I've merged you under this thread, since it seems to be a similar issue. 

    Can you locate your Dropbox icon (on your task bar, next to your WiFi) hover your mouse there and let me know what the status of the Dropbox Desktop application is? 

    Another thing is, to make sure the app is installed with admin privileges. In case it isn't, I'd suggest installing Dropbox with admin privileges as some features, rely on it.
     
    Keep me posted on how this goes!

    PS: I've attached an automated translation of this post, so apologies for any mistakes you may find.
  • MCristina's avatar
    MCristina
    New member | Level 2
    5 years ago

    Non riesco a rispondere a una persona che mi ha risposto ad un precedente messaggio che ho fatto. il tasto "Reply" è disattivato

     

    Grazie

  • MCristina's avatar
    MCristina
    New member | Level 2
    5 years ago

    Siii, chissà qual era il problema.

    Allora se ho ben capito cosa mi hai chiesto @Lusil quando porto il cursore sull'immagine di Dropbox esce scritto:

     

    "Dropbox 119.4.1772

    Aggiornato".

     

     

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