"Your account stopped syncing during an update" error on desktop app on Windows

Nancy what do you mean "what update"? its THE update, the only update ever on Dropbox history that is so large they had to shutdown service for an hour to perform it, never in our time here (and we've been here since almost day 1) had we seen Dropbox needed to suspend service for an update, it was that big, so there's no way you guys don't know what update were talking about

The problem is simple, Dropbox is trying to move files or folders that are currently in use, and cannot, hence its stuck there, just trying forever to move them, but it cant so service cannot be restored until it does, and again, since it cant, it just stays there stuck forever.

We also cannot see what files its having trouble moving, at least on our side it just stayed stuck on "Updating Dropbox account..." no errors, no messages, no nothing.

Dropbox needs to move what ever files it can, then NOT move the ones it cant, so we can figure out what's causing the problem and manually fix it.

Some of us had our employees windows desktop/documents folders pointing to a folder inside Dropbox, others had production level apps running directly off of the Dropbox folder. 

Any of these could be causing the problem, but we cannot shutdown production servers for a  day just to "find out why dropbox is not syncing"

We need some sort of fix for this, and I'm sad to say we're not the ones being paid to fix it, you guys are.