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dw23's avatar
dw23
Explorer | Level 4
4 years ago
Solved

Cannot open Google Sheet document on the Dropbox website

Hello all - I have a Google Sheet that i created several months ago.  I have been using it (updates) several times a week.  Today, I am no longer able to open the google sheet.  I keep being direct...
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  • CW11's avatar
    CW11
    4 years ago

    Turning off the DuckDuckGo Chrome extension has allowed my files to load. I'm guessing the latest Chrome update is causing this error. I'm sure they don't like not being able to track everything. 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey Beelphegor, sorry to hear you're having issues with this.

 

Could you try disconnecting the G-Suite integration from your account's Connected Apps tab and re-connecting it anew though the App Center?

Beelphegor's avatar
Beelphegor
New member | Level 2
4 years ago

hi @Walter, I can't see the integration in my account's connected apps, and I don't see any button to reconnect on the App center

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Sorry to jump in here, Beelphegor.

     

    Can you please send us a screenshot of the options you see in your connected apps page in your Dropbox settings?

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