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dw23's avatar
dw23
Explorer | Level 4
4 years ago
Solved

Cannot open Google Sheet document on the Dropbox website

Hello all - I have a Google Sheet that i created several months ago.  I have been using it (updates) several times a week.  Today, I am no longer able to open the google sheet.  I keep being direct...
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  • CW11's avatar
    CW11
    4 years ago

    Turning off the DuckDuckGo Chrome extension has allowed my files to load. I'm guessing the latest Chrome update is causing this error. I'm sure they don't like not being able to track everything. 

salinapshah's avatar
salinapshah
Explorer | Level 3
3 years ago

I'm unable to open or create Google Docs or Google Sheet files in DropBox, even though 1) both my google account and dropbox account have the same email/username, and 2) my google account settings are already set up to share data the the third party Dropbox app.

 

I keep getting this error message (whether trying to open or create a google doc or google sheet file)...

Any other ideas??

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey salinapshah, welcome to our Community!

 

Have you tried to open, or create a document from a different browser, or from a private browsing window, to see if you get a different behavior? 

 

If I were you, I'd try copying the file and then try to preview the copy. Can you give it a go?

 

Keep me posted.

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