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sustainingfarmers's avatar
sustainingfarmers
Helpful | Level 7
4 years ago
Solved

Can't open select Google docs or sheets

Hello,   I've been using Dropbox Business integrated with Google Workspaces for over a year. While the integration between Google and Dropbox can be glitchy, my team appreciates the ability to st...
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  • Walter's avatar
    Walter
    4 years ago
    Hi all - thanks for your reports and patience while we were investigating this.

    As our status page reports, this should be resolved now. 

    Let us know if you're still noticing any errors!
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago
Thanks for your update, Maggie.

Instead of disconnecting the integration, you could try copying the file and then try to preview the copy.

Let me know if this helped sustainingfarmers
sustainingfarmers's avatar
sustainingfarmers
Helpful | Level 7
4 years ago

I tried making a copy of one of the broken files and then opening it in Preview. 

 

No luck. I still receive the same error message. 

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