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DimitriR's avatar
DimitriR
Helpful | Level 6
3 months ago
Solved

Cookie preferences icon blocking functionality in Excel for the web spreadsheets

A cookie preferences  icon recently appeared in the bottom left hand corner of excel for web sheets when accessed through dropbox. despite choosing and saving cookie preferences the cookie doesnt go ...
Third Party Integrations
Web
  • DimitriR's avatar
    DimitriR
    3 months ago

    Hannah 
    I  was able to resolve and remove the cookie by changing browser setting in Chrome  privacy and security > third party cookies > & switching on send do not track request.

ducsue's avatar
ducsue
Explorer | Level 3
3 months ago

Yes, Remove this cookie icon. It is blocking the left arrow on the online excel app possible other excel app as well.

 

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 months ago

Thanks for your post, ducsue!

Is this something you see across different web browsers (even in incognito mode)? 

What options do you see, if you click on the cookies icon?

Finally, if you happen to have a Microsoft Word file saved on your Dropbox account, can you please open it and let me know if you see the cookies button placed in the same position? 

Let me know what you find.

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