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e_cormack's avatar
e_cormack
Explorer | Level 4
5 years ago

Daily DbxSvc ID 281 causing multiple daily bluescreen of deaths

Hi All,   I am running Dropbox on Windows 10 and am experiencing daily BSODs, usually 2-3. When I open Event Viewer, I can see Errors for DbxSvc with Event ID 281. The event details are as follow...
desktop
Third Party Integrations
e_cormack's avatar
e_cormack
Explorer | Level 4
5 years ago

Hi Jay,

 

Thanks for reaching out to me, much appreciated.

 

No errors that I am aware of from the Dropbox app. As for performance issues, none that I am aware of. There are no other events in Event Viewer that correspond to the BSOD.

  • e_cormack's avatar
    e_cormack
    Explorer | Level 4
    5 years ago

    Hi Jay,

     

    I am on a Dropbox Plus plan. Two separate users spread across five devices - myself with desktop/laptop/mobile and my business partner on desktop/laptop.

     

    I have just followed the steps you have provided with the advanced uninstall and reinstalled on my affected device. Prior to the uninstall I experienced two BSODs. I will provide you with an update tomorrow to see if I have experienced any further BSODs.

     

    Thanks,

    Evan

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      5 years ago
      Thanks for the info, keep me informed of any changes!
      • e_cormack's avatar
        e_cormack
        Explorer | Level 4
        5 years ago

        Hi Jay,

         

        Just experienced my first BSOD of the day - same issue, Error in Event Viewer DbxSvc with Event ID 281.

         

        Any ideas on next steps?

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