Forum Discussion

Judy12159's avatar
Judy12159
Helpful | Level 7
3 years ago
Solved

Dropbox and Carbonite. Could that cause any problems?

I have Carbonite running and just read that that could cause a Dropbox failure. What should I do? I've paused Carbonite, but has any damage been done? If so, how would I know?

  • It shouldn't be a problem to leave Carbonite running for a while longer, or it shouldn't be a problem to remove it!!

4 Replies

Replies have been turned off for this discussion
  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Judy12159, let's jump right into this! 

     

    Can you clarify more, as to where you read that? As for damage, you could try previewing your content in order to check, but overall I don't think it would cause irrevocable damage to your files. 

     

    We generally advice people not to have too many third-party apps syncing content along with the Dropbox app, but I'd need more info as to what you read exactly, in order to also provide you with further information on my end. 

     

    I hope this helps!

  • Judy12159's avatar
    Judy12159
    Helpful | Level 7
    3 years ago

    And, of course, I don't recall where I read this! I didn't realize that I was duplicating my syncs and will be happy not to renew my Carbonite subscription. I'm just wondering whether I should simply remove it from my computer once I'm comfortable with Dropbox.

  • Judy12159's avatar
    Judy12159
    Helpful | Level 7
    3 years ago

    It shouldn't be a problem to leave Carbonite running for a while longer, or it shouldn't be a problem to remove it!!

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!