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Forum Discussion
persprof
2 years agoExplorer | Level 4
Dropbox changing settings and files created in Word.
When I save or put Word files in Dropbox, when I go back to work on them, I am getting the message that they are Read Only, even though that's not my setting in Word. I then can't save the work that...
Jay
Dropbox Community Moderator
2 years agoCould you clarify exactly how you 'open' the file?
Are you going into Recents in Finder, and you opening it directly from the Dropbox folder, or by opening Word and navigating to the file?
persprof
2 years agoExplorer | Level 4
I don't go to Recents in Dropbox, but I do go to the folder for a document and double-click to open it from there.
- Hannah2 years ago
Dropbox Community Moderator
Thanks for the additional info, persprof.
If you just quit the Dropbox app, do these issues you're having still persist?
- S-Etherea2 years agoExplorer | Level 4
Same happening to me. Since the recent update, when using the Android App, all Word files are 'read only' when opened through dropbox, yet fine on my desktop app. This is the same folder and files that I've used no problems before. I can't even save a word file on my Android to dropbox. I tried uninstalling the app and reinstalling, now it tells me I have to update the app to open word files. Sadly, the app is up to date
- persprof2 years agoExplorer | Level 4
really sorry you're having the same problem, but appreciate you posting so I know I'm not along and losing my mind! 🙂
- Hannah2 years ago
Dropbox Community Moderator
Hey S-Etherea, sorry to see you're having this issue.
Have you reached out to Microsoft about this at all?
- S-Etherea2 years agoExplorer | Level 4
No I haven't because I can open the files if I save it to my device or in the Microsoft Onedrive, I just have this issue when the file is in Dropbox. And since uninstalling and reinstalling yesterday, I can't even open word files from Dropbox because I get a message that I need to update Dropbox. I note another person just posted this same issue in the forum.
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