Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Philip Wade
2 years agoCollaborator | Level 10
Dropbox Integration with Zoom deprecated.
I discovered after the fact that Dropbox has decided to end its integration with Zoom. Apparently this ended on 5th February 2024. My last Zoom meeting 8 February 2024 did not upload to Dropbox autom...
- 2 years ago
Hi everyone,
Thanks for your feedback regarding this.
The Zoom integration within Dropbox is active and working normally for all users.
If you’re having any issues accessing your Zoom recordings or the feature, let us know and we’re happy to help.
Thank you,
Sam
Sam DBX
Community Manager
2 years agoHi everyone,
Thanks for your feedback regarding this.
The Zoom integration within Dropbox is active and working normally for all users.
If you’re having any issues accessing your Zoom recordings or the feature, let us know and we’re happy to help.
Thank you,
Sam
mwandler
2 years agoHelpful | Level 5
Glad this was fixed, I had received an email from Dropbox Support in the middle of February stating that this feature was deprecated and would not come back.
- Philip Wade2 years agoCollaborator | Level 10
mwandler thanks for sharing. You're currently the only one on here who got an email and it sounds like it was after 5th February. Was it the result of a query you raised?
- mwandler2 years agoHelpful | Level 5
It was, They replied to me just a few minutes after i submitted my question. here's the email:
Ron, Feb 16, 2024, 6:42 AM PST:
Hi Matthew,
Thank you so much for your patience. My name is Ron, and I am a member of the Dropbox Support Team.
After careful consideration and evaluation, the Zoom integration within Dropbox is being deprecated. This means that the Zoom integration will no longer be available to our customers, effective [Feb 5, 2024].
We understand that this integration has been valuable to many of our users, and we apologize for any inconvenience this may cause. However, we believe that focusing our efforts on other features and integrations will allow us to provide an even better experience for our users.
Please do not hesitate to reach out if you have any additional questions. We are happy to help.
Kind regards,
Ron | Dropbox Support
-----
Mwandler, Feb 16, 2024, 6:35 AM PST:Hello, I've absolutely loved using your zoom integration to automatically save my cloud recordings to dropbox. I noticed in the last few weeks that this feature had stopped working. In an attempt to fix the issue, i removed the integration but can no longer find it to add. I've found the old links (i had written a training on using this for my company awhile back) but none of them work nor do ones i find in general searches. is the zoom app no longer available or will it return soon? This feature was huge for me and the events i run for my company as well as peace of mind for the professors here.
Device: Account/integration related
- Philip Wade2 years agoCollaborator | Level 10
mwandler as I currently understand it a decision has been made to reinstate it following the many comments on this thread I created and another one (I have an idea thread that is feature here) and the process of putting things back into the App Centre is underway. That is according to Sam who is the Community Manager here. We're keeping our fingers crossed. So many like you find the feature invaluable yours truly being one of them!
About Integrations
Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!