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Philip Wade's avatar
Philip Wade
Collaborator | Level 10
1 year ago
Solved

Dropbox Integration with Zoom deprecated.

I discovered after the fact that Dropbox has decided to end its integration with Zoom. Apparently this ended on 5th February 2024. My last Zoom meeting 8 February 2024 did not upload to Dropbox autom...
Third Party Integrations
  • Sam DBX's avatar
    Sam DBX
    1 year ago

    Hi everyone,

    Thanks for your feedback regarding this.

    The Zoom integration within Dropbox is active and working normally for all users.

    If you’re having any issues accessing your Zoom recordings or the feature, let us know and we’re happy to help.

    Thank you,

    Sam

Sam DBX's avatar
Sam DBX
Icon for Community Manager rankCommunity Manager
1 year ago

Hi everyone,

Thanks for your feedback regarding this.

The Zoom integration within Dropbox is active and working normally for all users.

If you’re having any issues accessing your Zoom recordings or the feature, let us know and we’re happy to help.

Thank you,

Sam

spydee's avatar
spydee
New member | Level 2
11 months ago

Is this integration still active? I've followed the instructions and recorded a zoom meeting to the cloud as a test. So far still no recording in my dropbox folder. 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    11 months ago

    Hey spydee - could you clarify what are the exact steps you followed to do this? 

    • spydee's avatar
      spydee
      New member | Level 2
      11 months ago

      Here are the steps:

      1. Sign in to dropbox.com
      2. Click your profile picture
      3. Click Settings
      4. Click the Connected apps tab
      5. Click Settings next to Zoom
      6. Check the box next to Copy Zoom cloud recordings to Dropbox
      7. Click Update

       

       

      • Nancy's avatar
        Nancy
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        11 months ago

        Hi from me too, spydee! Out of curiosity was the integration working for you before and it suddenly stopped or is this the first time you’re trying to save your recordings to your Dropbox account this way?

        Have you tested this via another browser too, and the issue persists?

  • Philip Wade's avatar
    Philip Wade
    Collaborator | Level 10
    11 months ago

    It looks like Dropbox support is helping you with this. I can however confirm it does work and has done since it was reinstated 12 months or so ago. I trust Support Team can help you fix it!

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