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Forum Discussion

Philip Wade's avatar
Philip Wade
Collaborator | Level 10
2 years ago
Solved

Dropbox Integration with Zoom deprecated.

I discovered after the fact that Dropbox has decided to end its integration with Zoom. Apparently this ended on 5th February 2024. My last Zoom meeting 8 February 2024 did not upload to Dropbox autom...
Third Party Integrations
  • Sam DBX's avatar
    Sam DBX
    2 years ago

    Hi everyone,

    Thanks for your feedback regarding this.

    The Zoom integration within Dropbox is active and working normally for all users.

    If you’re having any issues accessing your Zoom recordings or the feature, let us know and we’re happy to help.

    Thank you,

    Sam

spydee's avatar
spydee
New member | Level 2
10 months ago

Is this integration still active? I've followed the instructions and recorded a zoom meeting to the cloud as a test. So far still no recording in my dropbox folder. 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Hey spydee - could you clarify what are the exact steps you followed to do this? 

  • spydee's avatar
    spydee
    New member | Level 2
    10 months ago

    Here are the steps:

    1. Sign in to dropbox.com
    2. Click your profile picture
    3. Click Settings
    4. Click the Connected apps tab
    5. Click Settings next to Zoom
    6. Check the box next to Copy Zoom cloud recordings to Dropbox
    7. Click Update

     

     

    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      10 months ago

      Hi from me too, spydee! Out of curiosity was the integration working for you before and it suddenly stopped or is this the first time you’re trying to save your recordings to your Dropbox account this way?

      Have you tested this via another browser too, and the issue persists?

      • spydee's avatar
        spydee
        New member | Level 2
        10 months ago

        Hi Nancy, it used to work then it stopped because it was deprecated. What I didn't know was it was brought back by DBX thankfully. From a colleague I just spoke to his integration suddenly started working again recently. I checked this morning and my test recording did show up in my DBX folder which is fantastic. It was a very short recording so I'll be interested to see if it works for my actual needs where my zoom recordings are 2 hours long. 

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